01753 357195  |  07481 830456 info@walkthestorm.co.uk

Help

Need to speak to someone?
Use our contact form here or call us on 07481 830 456 and we’ll be more than happy to help with your query.

Privacy and cookies policy

We respect your privacy and wish to provide as good a service to you as we possibly can. This policy describes what we do and how you are protected. It was last updated on 15 May 2018 to reflect the requirements of the General Data Protection Regulations, effective 25 May 2018.

  1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and customers; in this policy we explain how we will handle your personal data.

1.2 This policy applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, “we”, “us” and “our” refer to Walk The Storm Limited. For more information about us, see Section 17.

  1. How we use your personal data

2.1 In this Section 2 we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

(c) the legal bases of the processing.

2.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system provided by Google. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process your account data (“account data“). The account data may include your name, email address and telephone number. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.4 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

2.5 We may process information contained in any enquiry you submit to us regarding goods and/or services] (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is taking steps, at your request, to enter into a contract between you and us.

2.6 We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

2.7 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your payment method and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

2.8 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

2.9 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.10 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.11 We may process any of your personal data identified in this policy] where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.12 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Automated decision-making

3.1 We do not engage in automated decision-making therefore will not use your personal data for this purpose.

  1. Providing your personal data to others

4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.2 Financial transactions relating to our website and services are handled by our payment services providers, Stripe, PayPal and iZettle,. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at:

Stripe: https://stripe.com/gb/privacy

PayPal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

iZettle: https://www.izettle.com/gb/privacy-policy

4.5 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  1. International transfers of your personal data

5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.2 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

  1. Retaining and deleting personal data

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 It is not possible for us to specify in advance the periods for which your personal data will be retained. We will determine the period of retention based on the following criteria:

(a) the period of retention of usage data will be determined based on its relevance to monitoring and improving our website and services.

(b) the period of retention of account data will be determined based on its relevance to the performance of a contract between you and us.

(c) the period of retention of publication data will be determined based on its relevance to the proper administration of our website and business.

(d) the period of retention of enquiry data will be determined based on its relevance to taking steps, at your request, to enter into a contract between you and us.

(e) the period of retention of customer relationship data will be determined based on its relevance to the proper management of our customer relationships.

(f) the period of retention of transaction data will be determined based on its relevance to the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

(g) the period of retention of notification data will be determined based on consent.

(h) the period of retention of correspondence data will be determined based on its relevance to our legitimate interests, namely the proper administration of our website and business and communications with users.

6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We may notify you of significant changes to this policy by email.

  1. Your rights

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting your account page when logged into our website.

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 You have the right to object to our processing of your personal data for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.

8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13 You may exercise any of your rights in relation to your personal data by written or email notice to us, in addition to the other methods specified in this Section 8.

  1. Third party websites

9.1 Our website may include hyperlinks to, and details of, third party websites.

9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  1. Personal data of children

10.1 Our website and services are targeted at persons over the age of 16.

10.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

  1. Updating information

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

COOKIE POLICY
 
Last updated April 29, 2022
 
 
 
This Cookie Policy explains how Walk The Storm (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognize you when you visit our websites at https://walkthestorm.co.uk, (“Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
 
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
 
What are cookies?
 
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
 
Cookies set by the website owner (in this case, Walk The Storm) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
 
Why do we use cookies?
 
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
 
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
 
How can I control cookies?
 
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
 
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
 
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
 

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

 
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Name: _GRECAPTCHA
Purpose: Used to filter spam traffic and allow only legitimate visitors to use Termly’s services.
Provider: www.google.com
Service: reCAPTCHA View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 5 months 27 days

 

Name: __tlbcpv
Purpose: Used to record unique visitor views of the consent banner.
Provider: .termly.io
Service: Termly View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year
 

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.


Name: _ga
Purpose: It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider: .walkthestorm.co.uk
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year 11 months 29 days
Name: #collect
Purpose: Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.
Provider: walkthestorm.co.uk
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: pixel_tracker
Expires in: session
Name: _gat#
Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider: .walkthestorm.co.uk
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 minute
Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .walkthestorm.co.uk
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 day
Name: 876498556/
Purpose: __________
Provider: walkthestorm.co.uk
Service: __________  
Country: United States
Type: pixel_tracker
Expires in: session
Name: _dc_gtm_UA-#
Purpose: Google Tag Manager uses it to control how a Google Analytics script tag loads. This is a HTTP cookie whose data is deleted after a session.
Provider: .walkthestorm.co.uk
Service: Google Tag Manager View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 minute

 


Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.


Name: _fbp
Purpose: Facebook tracking pixel used to identify visitors for personalized advertising.
Provider: .walkthestorm.co.uk
Service: Facebook View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 2 months 29 days
Name: wc_fragments_#
Purpose: Used to remember items a user has placed in a shopping cart and ensure that cart functionality works perfectly.It expires immediately a user leaves the site.
Provider: walkthestorm.co.uk
Service: Woocommerce View Service Privacy Policy  
Country: United States
Type: html_session_storage
Expires in: session
Name: test_cookie
Purpose: A session cookie used to check if the user’s browser supports cookies.
Provider: .doubleclick.net
Service: DoubleClick View Service Privacy Policy  
Country: United States
Type: server_cookie
Expires in: 15 minutes
Name: _gcl_au
Purpose: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Provider: .walkthestorm.co.uk
Service: AdSense View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 2 months 29 days
Name: ga-audiences
Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites
Provider: walkthestorm.co.uk
Service: AdWords View Service Privacy Policy  
Country: United States
Type: pixel_tracker
Expires in: session

 


Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.


Name: _grecaptcha
Purpose: __________
Provider: walkthestorm.co.uk
Service: __________  
Country: United States
Type: html_local_storage
Expires in: persistent
Name: wc_cart_hash_af2d02a88e3f318cf3801def47021542
Purpose: __________
Provider: walkthestorm.co.uk
Service: __________  
Country: United States
Type: html_local_storage
Expires in: persistent
Name: m
Purpose: __________
Provider: m.stripe.com
Service: __________  
Country: United States
Type: server_cookie
Expires in: 1 year 11 months 29 days

 

 
What about other tracking technologies, like web beacons?
 
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
 
Do you use Flash cookies or Local Shared Objects?
 
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
 
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
 
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
 
Do you serve targeted advertising?
 
Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
 
How often will you update this Cookie Policy?
 
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
 
The date at the top of this Cookie Policy indicates when it was last updated.
 
Where can I get further information?
 
If you have any questions about our use of cookies or other technologies, please email us at walkthestorm@gmail.com or by post to:
 
Walk The Storm
84 Clarence Road
WINDSOR, Berkshire SL4 5AT
United Kingdom
Phone: (+44)1753357195
This cookie policy was created using Termly’s Cookie Consent Manager.
  1. Our details

16.1 This website is owned and operated by Walk The Storm Limited.

16.2 We are registered in England and Wales under registration number 10010348, and our registered office is at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

16.3 Our principal place of business is at 84 Clarence Road, Windsor, Berkshire, SL4 5AT.

16.4 You can contact us:

(a) by post, to either of the postal addresses given above in Sections 16.2 and 16.3;

(b) using our website contact form;

(c) by telephone, on the contact number published on our website from time to time; or

(d) by email, using the email address published on our website from time to time.

  1. Representative within the European Union and Data Protection Officer

17.1 Our representative within the European Union with respect to our obligations under data protection law, and our Data Protection Officer is Mark Wilson, who can be contacted by any of the methods described in Section 16.4.

  1. Data protection registration

18.1 We are registered as a data controller with the UK Information Commissioner’s Office.

18.2 Our data protection registration number is ZA191672